Canon Offers Free Service for EF 24-105mm f/4L IS II USM lens with AF Malfunction

Canon EF 24-105mm f4L IS II USM lensService Notice: EF 24-105mm f/4L IS II USM Lens

“We have determined that some EF 24-105mm f/4L IS II USM lenses exhibit an AF operation-related malfunction. The details of the phenomenon and Canon’s service policy are described below.

We would like to offer our sincere apologies to users who have been inconvenienced by this issue. Going forward, we will spare no effort in our quality management to make sure our customers can use our products with confidence.


At the wide-angle end, focus is not achieved properly when a peripheral AF points are selected, regardless of the AF area selection mode.

Affected Lenses

If the first two digits in the serial number (see the image below) of your lens are ”48”, ”49”, ”50” or ”51”, then your lens MAY POSSIBLY be affected.”
Canon EF 24-105mm f4L IS II USM lens

Check Serial Number


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