To users of the Nikon D750 digital SLR camera – possible image shading from shutter

Thank you for choosing Nikon for your photographic needs.

It has come to our attention that the shutter in some Nikon D750 digital SLR cameras manufactured in October and November of 2014 does not function normally, sometimes resulting in shading of a portion of images. We have decided to take the following measures regarding this issue.

We sincerely apologize for any inconvenience this issue may have caused.

Identifying affected products

To check whether or not your camera is one of those affected by this issue, click Affected Product Serial Numbers below and enter your D750 serial number as instructed. Your camera’s serial number will be checked against those of applicable products. If your camera is one of those affected, instructions for requesting repairs will be displayed. If your camera is not affected by this issue, rest assured that repairs to your camera are not necessary and you may continue using your camera without concern for this issue.

Affected product serial Numbers

The camera’s serial number is the 7-digit number indicated by the red frame in the image above.

Resolution

If your D750 camera is affected, as confirmed with the serial number check above, you will be provided with the necessary information to obtain service to correct this issue free of charge. Once your D750 camera is received by Nikon, your D750 camera’s shutter will be examined and replaced, and your D750 camera returned to you free of charge, even if your D750 camera warranty has expired.

We sincerely apologize for any inconvenience this matter may have caused you.

Please be assured that Nikon is continuously working and taking measures to further improve the quality of its products. Once again, thank you for choosing Nikon for your photographic needs.

Nikon D750 Available at Amazon | Adorama | B&H